Terms of Service & Medical Disclaimer

2.1 Medical Disclaimer

The information and advice provided through this platform, including communications with licensed or qualified medical professionals, are intended solely for informational and educational purposes. They are not a substitute for professional medical advice, diagnosis, or treatment.

You acknowledge and agree that:

• DocNow, its owners, operators, and any participating medical professionals are not liable for any decisions, actions, or outcomes resulting from the information or advice obtained through this platform.
• Any guidance or content received is not intended to replace an in-person consultation with a licensed healthcare provider in your country or jurisdiction.
• Medical standards and regulations vary by country. You are solely responsible for consulting with a local licensed healthcare provider before taking any action based on information obtained here.
• In the event of a medical emergency, you must contact your local emergency services or seek immediate assistance from a qualified medical provider in your area.
• You will not rely solely on information from this platform for medical decision-making.
• You understand that delays in seeking professional medical care could result in serious health consequences.

2.2 Patient Responsibilities

• Provide accurate and complete information about your medical situation
• Not upload inappropriate, offensive, or non-medical images
• Respect the professional boundaries of medical professionals
• Follow up with local healthcare providers as recommended
• Not use the platform for emergency situations requiring immediate care
• Maintain the confidentiality of your medical information

2.3 Limitations of Liability

To the maximum extent permitted by law, DocNow shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Medical misdiagnosis or incorrect advice
• Delayed or inappropriate medical treatment
• Worsening of medical conditions
• Emotional distress or psychological harm
• Financial losses related to medical decisions
• Any damages resulting from reliance on platform information

3.1 Professional Standards and Limitations

By participating as a medical professional on this platform, you agree and acknowledge that:

• All information, advice, and responses you provide are general in nature and intended for informational purposes only.
• You must not diagnose or treat specific medical conditions unless authorized and licensed to do so within the requester's jurisdiction.
• Your engagement on this platform does not create a doctor-patient relationship, unless explicitly and lawfully established outside the platform and compliant with relevant medical laws.
• You are responsible for ensuring that your advice complies with the laws and professional regulations of both your own jurisdiction and, to the best of your ability, the requester's jurisdiction.
• You must not offer treatment recommendations or prescriptions unless you are licensed to do so in the relevant jurisdiction and have met any legal requirements (e.g., telehealth consent, licensure).
• You agree to clearly state the limitations of your advice and recommend that users follow up with a local qualified healthcare provider.
• You will maintain professional standards and ethical conduct at all times.

3.2 Medical Professional Protections

DocNow provides the following protections for medical professionals:

• No Doctor-Patient Relationship: Your participation does not establish a formal doctor-patient relationship through the platform.
• Limited Liability: You are not liable for how users interpret or act upon your general advice.
• Professional Discretion: You have the right to decline to provide advice on cases outside your expertise or comfort level.
• Verification Support: We assist in verifying your credentials but you remain responsible for maintaining valid licenses.
• Platform Indemnification: DocNow will defend and indemnify you against claims arising from platform technical issues or data breaches (subject to terms).

3.3 Medical Professional Responsibilities

• Maintain current and valid medical licenses in your jurisdiction
• Provide only general, informational advice within your scope of practice
• Clearly state limitations and recommend local follow-up care
• Maintain patient confidentiality and privacy
• Report any suspected abuse, emergencies, or illegal activities
• Not engage in fee-splitting or kickback arrangements
• Comply with all applicable medical laws and regulations

3.4 Professional Liability

Medical professionals acknowledge that:

• You are responsible for maintaining your own professional liability insurance
• DocNow does not provide medical malpractice insurance coverage
• You are responsible for your own professional conduct and advice
• The platform is not liable for your professional decisions or advice
• You must comply with all applicable medical board regulations

4.1 Service Description

• Facilitate connections between patients and medical professionals
• Provide platform infrastructure and communication tools
• Verify medical professional credentials
• Process payments and manage transactions
• Provide customer support and technical assistance

4.2 Platform Limitations

• We do not guarantee the availability of medical professionals
• We do not guarantee the quality or accuracy of medical advice
• We do not provide emergency medical services
• We do not establish doctor-patient relationships
• We do not provide medical diagnosis or treatment
• Platform availability may be limited due to maintenance or technical issues

5.1 Payment Processing

• All payments are processed through secure third-party payment processors
• DocNow acts as an intermediary for payment processing
• Medical professionals receive payment after successful completion of services
• Platform fees are deducted from medical professional earnings
• Refunds are handled according to our refund policy

5.2 Financial Disclaimers

• DocNow is not responsible for tax obligations of medical professionals
• Medical professionals are responsible for their own financial reporting
• We do not guarantee minimum earnings for medical professionals
• Payment disputes between users are resolved according to our dispute resolution policy

7.1 Service Description

DocNow provides travel health reports and pre-travel health checklists that aggregate information from third-party sources, including but not limited to:

• UK Government Foreign, Commonwealth & Development Office (FCDO) travel advice
• TravelHealthPro (UK National Travel Health Network and Centre - NaTHNaC) health information
• Other publicly available travel and health advisory sources

Important: These reports are compiled for informational purposes only and are not a substitute for professional medical advice, travel health consultations, or official government guidance.

7.2 Third-Party Data Sources Disclaimer

You acknowledge and agree that:

• DocNow aggregates, summarizes, and presents information from third-party sources but does not create, verify, or endorse the original content
• Information is obtained through automated web scraping and data aggregation processes, which may result in incomplete, outdated, or inaccurate information
• DocNow is not affiliated with, endorsed by, or sponsored by the UK Government, FCDO, TravelHealthPro, NaTHNaC, or any other source organization
• Third-party websites may change their structure, content, or availability at any time without notice, which may affect the accuracy or availability of our reports
• DocNow does not guarantee the accuracy, completeness, timeliness, or reliability of information from third-party sources
• You should always verify critical information by consulting official sources directly

7.3 Travel Health Information Limitations

Vaccine and Health Recommendations:

• Vaccine recommendations, malaria information, and other health advice displayed in our reports are general guidance only
• Individual health needs vary based on medical history, age, pregnancy status, allergies, and other personal factors
• You must consult with a qualified travel health professional or your healthcare provider before making any decisions about vaccinations or preventive medications
• Vaccine requirements and recommendations may change based on your specific itinerary, activities, and duration of travel
• Some vaccines require multiple doses over weeks or months - our reports do not account for your vaccination schedule or timing
• Certificate requirements (e.g., Yellow Fever) are subject to change and may vary by entry point, nationality, and recent travel history

7.4 Travel Safety and Security Information

You acknowledge and agree that:

• Safety and security information is based on government advisories that may be outdated, incomplete, or not reflect current conditions
• Travel warnings, entry requirements, and safety conditions can change rapidly without notice
• You are solely responsible for checking the most current official government travel advisories before and during your trip
• DocNow is not responsible for travel decisions made based on information in our reports
• You should register with your country's embassy or consulate when traveling abroad
• You are responsible for obtaining appropriate travel insurance that covers your specific itinerary and activities

7.5 Data Accuracy and Timeliness

Important Limitations:

• Information in travel health reports may not be real-time or current
• Data is cached and updated periodically - there may be delays between source updates and our reports
• Web scraping processes may fail, result in incomplete data, or miss recent updates
• Country names, spellings, or classifications may not match official designations
• Some countries or territories may not be available in our reports
• Information may be summarized, condensed, or reformatted, which could result in loss of nuance or important details
• You should always cross-reference our reports with official sources before making travel or health decisions

7.6 User Responsibilities and Due Diligence

You acknowledge and agree that: Our travel health reports are provided for informational purposes only and do not constitute professional medical, legal, or travel advice. You are solely responsible for conducting your own research and due diligence.

By using our travel health reports, you agree to:

• Conduct your own research: Perform independent verification of all information, including vaccines, entry requirements, safety warnings, and health recommendations
• Exercise due diligence: Take reasonable steps to verify the accuracy, completeness, and currency of information before making any travel or health decisions
• Consult with a qualified travel health professional or healthcare provider before making any health-related travel decisions
• Verify all critical information (vaccines, entry requirements, safety warnings) with official government sources
• Not rely solely on our reports for travel planning or health decisions
• Check for updates to travel advisories and health recommendations close to your departure date
• Obtain appropriate travel insurance and medical coverage for your destination
• Comply with all entry requirements, visa regulations, and health documentation requirements of your destination countries
• Take personal responsibility for your travel safety and health decisions
• Report any errors or outdated information you discover to help us improve our service

No Reliance: You agree not to rely on our reports as the sole basis for any travel, health, or legal decisions. You understand that information may be outdated, incomplete, or inaccurate, and you accept full responsibility for verifying all information independently.

7.7 Limitation of Liability for Travel Health Reports

To the maximum extent permitted by law, DocNow shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to travel health reports, including but not limited to:

• Illness, injury, or death resulting from reliance on vaccine or health recommendations
• Denial of entry, deportation, or travel disruptions due to missing or incorrect entry requirements
• Financial losses from canceled or disrupted travel plans
• Medical expenses from preventable illnesses or conditions
• Legal consequences from non-compliance with entry requirements or regulations
• Injuries or losses from travel to areas with safety warnings
• Any damages resulting from outdated, incomplete, or inaccurate information
• Technical failures, data unavailability, or service interruptions affecting report generation
• Errors in data aggregation, summarization, or presentation

7.8 No Medical or Legal Advice

Critical Disclaimer: Our travel health reports do not constitute:

• Medical advice, diagnosis, or treatment recommendations
• Professional travel health consultation
• Legal advice regarding entry requirements, visas, or immigration matters
• Official government guidance or endorsement
• Insurance or financial advice
• Substitute for in-person consultation with qualified professionals

You must: Consult with licensed healthcare providers, travel health specialists, immigration lawyers, and official government sources as appropriate for your specific situation.

7.9 Intellectual Property and Source Attribution

Third-Party Content:

• Original content from third-party sources (GOV.UK, TravelHealthPro, etc.) remains the property of those organizations
• DocNow's aggregation, summarization, and presentation of this information is provided under fair use and for informational purposes
• We provide source links where available, but you should refer to original sources for authoritative information
• DocNow does not claim ownership of third-party content or data
• You are responsible for complying with the terms of use of third-party websites when accessing source links

7.10 Service Availability and Modifications

DocNow reserves the right to:

• Modify, suspend, or discontinue travel health reports at any time without notice
• Change data sources, aggregation methods, or report formats
• Remove or limit access to certain countries or information
• Implement usage limits or restrictions
• Update these terms as they relate to travel health reports